Information We Collect
When you visit our website or use our services, we collect several types of information to provide you with better business analysis tools and support.
Personal Information
- Name and business contact details when you reach out to us
- Email address for service updates and communication
- Company information relevant to business analysis needs
- Phone number for direct consultation purposes
Usage Data
We automatically collect information about how you interact with our website, including pages visited, time spent on sections, and general browsing patterns. This helps us improve our service offerings.
How We Use Your Information
Your information helps us deliver personalized business analysis services and maintain effective communication throughout our working relationship.
- Providing customized business analysis and consultation services
- Responding to your inquiries and service requests
- Sending relevant updates about our services and industry insights
- Improving our website functionality and user experience
- Maintaining records for business continuity and legal compliance
Data Protection and Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
Security Measures
- SSL encryption for all data transmission
- Regular security audits and system updates
- Restricted access to personal information on need-to-know basis
- Secure backup systems with encrypted storage
- Staff training on data protection best practices
While we take every precaution to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account information confidential.
Your Privacy Rights
Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have several rights regarding your personal information.
Access Right
You can request to see what personal information we have about you and how we use it.
Correction Right
You can ask us to correct any inaccurate or incomplete information we have about you.
Deletion Right
You can request deletion of your personal information when it's no longer needed for business purposes.
Portability Right
You can request a copy of your data in a commonly used format for transfer to another service.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days.
Data Sharing and Third Parties
We limit data sharing to essential business operations and trusted partners who help us deliver our services effectively.
When We Share Information
- With cloud service providers who host our systems securely
- With analytics tools to understand website performance
- With legal authorities when required by Thai law
- With professional advisors bound by confidentiality agreements
All third parties we work with are required to maintain the same level of data protection and may only use your information for the specific purposes we've outlined.
Data Retention
We keep your personal information only as long as necessary to provide our services and meet legal requirements.
- Active client information: Retained during service period plus 3 years
- Inquiry and contact information: Kept for 2 years unless deleted earlier
- Website analytics data: Aggregated and anonymized after 12 months
- Legal compliance records: Retained as required by Thai business law
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site.
Types of Cookies We Use
- Essential cookies for basic website functionality
- Performance cookies to understand site usage patterns
- Preference cookies to remember your settings
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website features.
International Data Transfers
Some of our service providers are located outside Thailand. When we transfer your data internationally, we ensure appropriate safeguards are in place.
- Transfers only to countries with adequate data protection laws
- Contractual protections requiring equivalent security standards
- Regular monitoring of international service providers
- Your right to object to international transfers where possible
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this page shows when the policy was last updated.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your information, please contact us: